What WhatsApp features does Trikon include?

Trikon bundles bulk broadcasts, a no-code AI chatbot builder and a WhatsApp CRM with shared team inbox — all on the official WhatsApp Business API, in one platform and one price.

How much does a WhatsApp broadcast cost per message?

Marketing broadcasts are billed at ₹0.86 per message — the direct Meta conversation rate. Utility messages are ₹0.145. There is zero platform markup.

How does Trikon guarantee 100% delivery?

Smart Drip retries undelivered WhatsApp messages, then falls back to SMS, and finally an AI voice call — so every contact in your list is reached.

Do I need to code to build a WhatsApp chatbot?

No. The chatbot builder is fully no-code — drag and drop Quick Replies, Lists, Product Cards, API calls and triggers to design any flow, and hand over to a human agent at any step.

Can my WhatsApp chatbot trigger from Click-to-WhatsApp ads?

Yes. Connect chatbot flows directly to Meta Click-to-WhatsApp ads to engage leads the moment they tap your ad.

Can multiple agents reply from one WhatsApp number?

Yes. The shared inbox lets unlimited team agents handle a single WhatsApp Business number with auto-assignment, internal notes and role-based access.

Is customer data secure and GDPR-compliant?

Yes. Trikon is GDPR-ready with role-based access, audit logs, SSO options and data hosted on enterprise-grade infrastructure.

Official WhatsApp Business API · ₹0.86/message

Every WhatsApp feature
in one platform

Bulk broadcasts, no-code AI chatbots and a shared-inbox CRM — built on the official WhatsApp Business API at Meta's direct rates, with zero markup.

✓ ₹0.86 marketing·✓ ₹0.145 utility·✓ Direct Meta rates

Try for free See pricing

98%

Broadcasts opened almost instantly

80%

Common queries automated by AI bots

Shared inbox for your whole team

Feature 01 · Broadcast

Bulk WhatsApp broadcasts at ₹0.86

Send bulk marketing campaigns at Meta's direct rate — with smart retries across SMS and AI voice for 100% delivery.

Broadcast to thousands

Send personalized campaigns to thousands of contacts in clicks — each message lands as a 1:1 chat.

Pre-approved templates

Use ready-made templates or build your own while staying compliant and avoiding number blocks.

Real-time analytics

Track delivery, open rates, click-throughs and replies for every broadcast campaign.

Retargeting campaigns

Send targeted messages based on customer behaviour to drive conversations that convert.

Smart Drip

Smart drip — 100% delivery coverage

Meta's low delivery rates won't hold you back. Our drip retries across WhatsApp, SMS and AI Voice to reach every contact.

Broadcast to full list

Send your campaign to every selected contact in one go.

Retry undelivered — 24h

WhatsApp Retry

Auto-resend to contacts whose messages weren't delivered.

2nd retry — still undelivered

WhatsApp Retry

A third attempt to remaining undelivered contacts.

SMS fallback

SMS

Missed across all WhatsApp retries? They receive the message via SMS.

AI voice call

AI Voice

Remaining unreached contacts get an automated AI voice call.

100% Dataset Covered

No contact left behind — WhatsApp, SMS and Voice working together.

How it works

Send a broadcast in 4 steps

Build your contact list

Add contacts and organize them with tags or filters.

Pick a message template

Use a pre-approved template or create one for approval.

Send or schedule

Send right away or schedule a date and time.

Track and improve

See who got it, read it, clicked or replied — and iterate.

Feature 02 · AI Chatbot

No-code WhatsApp AI chatbots

Drag and drop Quick Replies, Lists, Product Cards and API calls to automate up to 80% of customer queries — no developers needed.

Automate queries

Effortlessly automate 80% of common user queries with a WhatsApp chatbot.

Drive sales

Drive 3x sales on WhatsApp with smart AI chatbots.

Stay active 24×7

Always-on bot that responds to queries and drives revenue.

Turn leads into customers

Qualify leads and drive conversions without human intervention.

For non-techies

Drag-and-drop interface with zero coding required.

24×7 support & sales

Answer common queries and help customers decide 3x faster.

Tool integrations

Connect WhatsApp Catalogues, Pay, CRMs and webhooks.

Use cases

Chatbots for every business need

E-commerce

Showcase products, capture orders, send payment links.

Customer support

Answer FAQs, check order status, escalate to a live agent.

Lead qualification

Collect customer details and segment them automatically.

Click-to-WhatsApp ads

Trigger chatbots from ad campaigns for immediate engagement.

Appointment booking

Let users schedule meetings or consultations on WhatsApp.

Order tracking

Send order updates, payment follow-ups and delivery reminders.

Feature 03 · CRM & Shared Inbox

A CRM built for WhatsApp

Manage every conversation, contact and agent from a single shared inbox — with tags, automations and CRM sync built in.

Shared team inbox

All WhatsApp chats in one inbox — assign agents, leave notes and never miss a customer.

Unified contact profiles

Every contact gets a full profile with conversation history, tags, lifecycle and custom fields.

Smart segmentation

Tag contacts automatically based on intent, source or behaviour for laser-targeted outreach.

Filters & saved views

Slice contacts by tag, agent, status or last activity and save your favourite views.

Workflow automation

Trigger follow-ups, ticket creation or status changes when chats hit defined conditions.

SLA & ticket tracking

Track first-response time, resolution time and team-level SLAs for every conversation.

Team performance

Agent leaderboards, CSAT, AHT and conversion analytics in one dashboard.

CRM integrations

2-way sync with HubSpot, Zoho, Salesforce, Google Sheets, Shopify and webhooks.

Roles & permissions

Granular RBAC, audit logs, GDPR controls and SSO for enterprise teams.

Why teams switch

Turn WhatsApp into a revenue engine

Stop juggling spreadsheets, personal WhatsApp accounts and disconnected tools. Trikon centralises every customer interaction.

Get started

One source of truth for every customer conversation
Auto-assign chats based on routing rules
Internal notes and @mentions for collaboration
Quick replies & canned responses
Custom fields and lifecycle stages
Native sync with your existing CRM

Get every WhatsApp feature in one place

14-day free trial. No credit card required.

FAQ

Frequently asked questions

Compare before you buy

Already evaluating another WhatsApp platform?

See how Trikon stacks up on pricing, features and Meta-direct rates of ₹0.86/marketing message.

Every WhatsApp feature in one platform