A CRM built for WhatsApp
Manage every conversation, contact and agent from a single shared inbox — with tags, automations and CRM sync built in.
Everything your team needs in one place
Shared team inbox
All WhatsApp chats in one inbox — assign agents, leave notes and never miss a customer.
Unified contact profiles
Every contact gets a full profile with conversation history, tags, lifecycle and custom fields.
Smart segmentation
Tag contacts automatically based on intent, source or behaviour for laser-targeted outreach.
Filters & saved views
Slice contacts by tag, agent, status or last activity and save your favourite views.
Workflow automation
Trigger follow-ups, ticket creation or status changes when chats hit defined conditions.
SLA & ticket tracking
Track first-response time, resolution time and team-level SLAs for every conversation.
Team performance
Agent leaderboards, CSAT, AHT and conversion analytics in one dashboard.
CRM integrations
2-way sync with HubSpot, Zoho, Salesforce, Google Sheets, Shopify and webhooks.
Roles & permissions
Granular RBAC, audit logs, GDPR controls and SSO for enterprise teams.
Turn WhatsApp into a revenue engine
Stop juggling spreadsheets, personal WhatsApp accounts and disconnected tools. Trikon CRM centralises every customer interaction.
Get started- One source of truth for every customer conversation
- Auto-assign chats based on routing rules
- Internal notes and @mentions for collaboration
- Quick replies & canned responses
- Custom fields and lifecycle stages
- Native sync with your existing CRM
Bring your WhatsApp team together
14-day free trial. No credit card required.